- Solutions
Govern and secure transfers of files and devices across networks and unidirectionally replicate industrial data.
Secure local or remote access to your cloud applications, internal networks and resources.
Prevent malicious file uploads that can compromise your networks.
Analyze suspicious files or devices with our platform on-prem or in the cloud.
The majority of malware continues to be initiated via email. OPSWAT Protects Your Organization Against Advanced Email Attacks.
Prevent risky devices including BYOD and IoT from accessing your networks with full endpoint visibility.
Protect your on-prem or cloud storage services and maintain regulatory compliance.
Join hundreds of security vendors benefiting from OPSWAT’s industry-leading device and data security technologies.
Trust no file. Trust no device.AcademyUse our on-demand courses to get trained and certified on cyber security concepts and best practices, critical infrastructure protection, and OPSWAT products and solution. Both introductory and advanced courses are available.
The OPSWAT Academy consists of subject matter courses designed for the learner to build up their expertise using a phased approach.
For current OPSWAT customers, the Academy also includes advanced training courses for greater ease-of-use efficiency when operating and maintaining all OPSWAT products and services.
Available Certifications
Each discipline certification is awarded for one year upon passing the exams on that discipline's courses in OPSWAT Academy.
In order to maintain active OCIPA Certification, make sure you stay current on all OPSWAT's individual discipline certifications.
Trust no file. Trust no device.PartnersA Service that verified compatibility and effectiveness of endpoint next-gen antimalware, antimalware and disk encryption products.
Enhance threat prevention by integrating OPSWAT technologies. OPSWAT partners with technology leaders offering best-of-breed solutions with the goal of building an ecosystem dedicated to data security and compliance using integrated solutions.
Our partner program is aimed at providing the most effective and innovative products and tools to help accelerate your business.
Trust no file. Trust no device.ServicesThe OPSWAT’s support team can provide you 24x7x365 coverage via phone, chat, or cases that you log with you.
Take advantage of our instructor led training (ILT) courses or onsite “walk the floor” coaching to augment and expand on the training received through OPSWAT Academy courses.
Use our on-demand courses to get trained and certified on cyber security concepts and best practices, critical infrastructure protection, and OPSWAT products and solution. Both introductory and advanced courses are available.
Join the conversation, and learn from others in our Community Forum. Our customers drive us forward, contribute product ideas, and get their questions answered.
Trust no file. Trust no device.CompanyOPSWAT provides Critical Infrastructure Protection solutions to protect against cyberattacks.
Over 1,000 customers worldwide trust OPSWAT to protect their digital assets and keep their data flows secure.
OPSWAT teams are filled with smart, curious and innovative people who are passionate about keeping the world safer. Join us, unleash your talent and help protect worldwide Critical Infrastructure.
Learn how OPSWAT cybersecurity solutions can protect your organization against cyberattacks by visiting with us at conferences and attending webinars
Resources to learn about critical infrastructure protection and OPSWAT products.
Trust no file. Trust no device.Trust no file.
Trust no device.
Support
OPSWAT’s support team can provide you 24 x 7 x 365 coverage via phone, chat, or cases that you log with us.
Learn more about our support plans to determine which one best fits your needs.
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Software Support Plans
| Standard | Gold | Platinum | |
|---|---|---|---|
| Prices | Included with your license | 20% ($500.00 minimum)* | 25% ($2000.00 minimum)* |
| Support Hours | |||
| Support via Portal Ticket System | 8AM to 5PM business days (local to you) | 7AM to 7PM business days (local to you) | 24 x 7 x 365 |
| Support via Chat | 8AM to 5PM business days (local to you) | 7AM to 7PM business days (local to you) | 24 x 7 x 365 |
| Support via Phone | 7AM to 7PM business days (local to you) | 24 x 7 x 365 | |
| Incident Response Times | |||
| Blocker Issues First Response Time | Within 1 business day | Within 2 hours** | Within 1 hour |
| Non-blocker Issues First Response Time | Within 3 business days | Within 2 business days | Within 1 business day |
| Support Account Management*** | |||
| Support Account Manager | |||
| Quarterly Conference Call Reviews | |||
| Yearly Roadmap Review with the Product Team | |||
| Quarterly Summary Reports | |||
| * Minimum prices outside of North America will be slightly higher | ** During the hours covered in the Gold support plan | *** These services offered upon your request | |||
Your success using our products is our success. If you are not successful, we have failed.
Dan Lanir
SVP, Customer Experience
Platinum Hardware Support Plan
| Model | Price | Offering | |
|---|---|---|---|
| L1001 | Included with product license |
| |
| K-1000, K-1001 | 25% of hardware price |
| |
| K-2000 | 25% of hardware price |
| |
| K-3000, K-3001 | 25% of hardware price |
| |
| *This service is available at most locations. Please contact your sales team or your customer support team to determine if your location is covered. | |||