Director, Revenue Operations

San Francisco Accounting & Finance
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OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control. 

OPSWAT. Trust no file. Trust no device.

The Position

Director, Revenue Operations is responsible for establishing scalable, global processes to enable the finance team to support OPSWAT’s long-term growth.  The position requires a seasoned individual who has demonstrated the ability to deliver results in a high-growth, dynamic and fast-paced environment, and someone with a customer-oriented (both external and internal) mindset.  This position reports to the Chief Finance Officer and will partner closely with senior executives of OPSWAT to drive operational excellence. 

What You Will Be Doing

  • End-to-end management of the Quote-to-Cash
  • Provide strategic direction to Order Operations to adopting best practices in subscription licensing.
  • Lead team responsible for monthly commissions administration, ensuring all commission plan rules are adhered to.
  • Identify and implement operational improvements to the monthly commissions process, partner with Payroll to drive continuous improvement to the administrative process.
  • Scale back-end financial processes: A/R, A/P, Payroll, and collection.
  • Expand OPSWAT’s banking capabilities by setting up processes and procedures for global treasury and cash operations.
  • Owner of global payroll across all markets. Partner with HR on compliance.
  • Develop measurable KPIs.
  • Work with key stakeholders and cross-functional teams to identify problems, process gaps and assist in on-going process improvements on order processing, deal closure, invoicing, and collections workflows.

What We Need From You

  • A change-agent with strong collaboration and influential skills.
  • Metrics driven with know-how to develop alignment & accountability within your team.
  • An analytical mindset - you have a deep understanding of how to break down and solve complex, ambiguous problems with a demonstrated track record of high performance.
  • An excellent communicator and a people manager. You lead with strong internal communications, support and guidance and accountability with your team. 
  • An operationally excellence execution-oriented leader and multi-tasker. You’re process and high impact driven.
  • Passionate in continuous process improvements with a mindset that challenges status quo.
  • Interested and engaged in developing and applying emerging technologies.
  • BS/BA or equivalent experience required.
  • 15+ years of work experience in finance and sales operations with strong systems background.
  • Prior SaaS industry experience.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.